Support
Last updated: September 8, 2026
Need help? Email contact@rateproofapp.com for app support, billing or subscription questions, account-deletion help, or privacy questions. Include your device model and a description of what happened, but please do not send sensitive personal, financial, or document information unless requested.
App support
- Include your account email, device type, app version if known, the feature you were using, and a description of the issue.
- Results are informational review signals, not a fraud or authenticity verdict. See the FAQ and Disclaimer.
Billing and subscriptions
Apple manages RateProof subscription billing. To manage or cancel a subscription, open Settings on your iPhone, tap your name, tap Subscriptions, and select RateProof. RateProof cannot cancel Apple billing for you. For subscription access or purchase-restoration questions, email us and include the account email used in RateProof; do not send payment-card details.
Account deletion
You can delete your account in the app from Profile → Delete Account. Contact us if you cannot complete the in-app process. Deleting your RateProof account does not cancel your Apple subscription.
Privacy questions
Email contact@rateproofapp.com with privacy or data-deletion questions. Review the Privacy Policy for information about document processing, service providers, retention, and account deletion.