Terms of Use

1. RateProof Is an Informational Service

RateProof is informational software. Depending on availability, it may provide document-integrity analysis; extraction and organization of document information; Contract Analyzer review; Company & Broker Lookup using public sources; saved records and Evidence Vault; and route, rate, or other operational tools.

RateProof does not:

• Determine fraud, wrongdoing, intent, or unlawful conduct.
• Certify document authenticity or verify an issuer's identity.
• Guarantee that a broker or carrier is legitimate.
• Guarantee the completeness, accuracy, or timeliness of FMCSA or other public data.
• Provide legal advice or determine contract validity, enforceability, legality, or regulatory compliance.
• Guarantee payment, rates, savings, earnings, or any business outcome.
• Replace independent verification or advice from a qualified professional.

2. Your Responsibilities

You are responsible for:

• Reviewing original or source documents when available.
• Independently confirming important amounts, parties, identities, instructions, and terms.
• Independently verifying broker, carrier, authority, insurance, safety, and other public-record information.
• Obtaining legal, accounting, insurance, tax, compliance, or other professional advice when appropriate.
• Having permission and legal authority to upload and process each document or item of content.
• Protecting your account credentials and activity under your account.
• Not using RateProof as the sole basis for a high-stakes business, legal, financial, safety, or compliance decision.

3. User Content

You retain ownership of your documents and user-entered content. You remain responsible for that content, including its legality, accuracy, and your authority to use it.

You give RateProof only the rights reasonably necessary to upload, temporarily host where required, process, transmit to applicable service providers, analyze, and display the content, and to save results when you request that they be saved. RateProof does not claim ownership of your documents through these Terms.

4. Acceptable Use

You may not:

• Use RateProof unlawfully or upload content without the rights needed to process it.
• Access an account, system, or data without authorization.
• Interfere with, disrupt, overload, or damage the service.
• Use automated scraping or excessive requests.
• Bypass quotas, payment requirements, access controls, or security safeguards.
• Reverse engineer RateProof except where applicable law does not allow that restriction.
• Impersonate another person, harass others, or make knowingly false accusations.

5. Automated and AI-Assisted Analysis

RateProof may use automated rules, document-processing systems, artificial intelligence, and third-party services. Results may be incomplete, may misread a document, may contain errors, and may depend on document quality, missing context, and third-party availability. RateProof does not detect every alteration, inconsistency, or error. Independently review all important results.

6. Company & Broker Lookup

Company & Broker Lookup presents information obtained from public or government sources and may provide derived review indicators. It does not certify legitimacy, safety, creditworthiness, reliability, payment history, or suitability for any business decision. Public data may be delayed, incomplete, or inaccurate. Verify important information with the applicable official source.

7. Contract Analyzer

Contract Analyzer is an informational document-review aid. It does not determine legal rights or entitlement, legality, validity, enforceability, regulatory compliance, fairness, or whether you should sign, accept, or reject an agreement. Consult qualified legal counsel about legal rights, obligations, or questions.

8. Plans and Subscriptions

Some allowances or features require Premium. The current plan structure provides Free accounts with three complimentary document scans total for the account lifetime and one Contract Analyzer analysis per calendar month. Premium provides 25 document scans and three Contract Analyzer analyses per calendar month. Evidence Vault is available without Premium.

Monthly and annual subscriptions are purchased through Apple. Apple and App Store billing terms apply. Current plan details and localized pricing are shown in RateProof and by Apple before purchase. The separate Subscription Terms are incorporated into these Terms.

Deleting your RateProof account does not cancel an Apple subscription.

9. Service Availability and Changes

Features and plan details may change, third-party services may become unavailable, and temporary interruptions may occur. RateProof may maintain, modify, suspend, or discontinue features for product, operational, security, legal, or technical reasons. RateProof does not promise uninterrupted availability.

10. Intellectual Property

RateProof's software, branding, interfaces, and original service content are protected by applicable intellectual-property laws. These Terms do not give you ownership of those materials. RateProof does not claim ownership of your documents, your user-entered data, or public FMCSA or government data.

11. Third-Party Services and Content

RateProof relies on third-party services and public sources for some features. Those services and sources have their own terms, availability, accuracy, security, and data-use limitations. RateProof is not responsible for a third party's independent services, content, outages, or decisions. See the Privacy Policy for information about data processing.

12. Disclaimers of Warranties

To the extent permitted by applicable law, RateProof is provided on an informational, “as is,” and “as available” basis. RateProof does not warrant that results or public data will be accurate, complete, current, or suitable for your needs, or that the service will be uninterrupted or error-free. You remain responsible for your decisions and independent verification. Nothing in these Terms excludes a warranty or right that applicable law does not allow to be excluded.

13. Limitation of Liability

To the maximum extent permitted by applicable law, RateProof will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, business, loads, or opportunities, arising from or related to your use of or inability to use RateProof, reliance on its results, or third-party services or content. RateProof does not exclude or limit liability that cannot legally be excluded or limited.

14. Accounts, Restriction, and Deletion

You may stop using RateProof at any time and may delete your account in the app. RateProof may restrict or suspend access for material misuse, security threats, or legal reasons.

Successful account deletion removes active RateProof account-associated data as described in the Privacy Policy. Provider, security, backup, transaction, or legally required records may remain under the circumstances described there. Account deletion does not cancel an Apple subscription; you must manage or cancel it separately through Apple subscription settings.

15. Changes to These Terms

RateProof may update these Terms as the service changes. The date above identifies the latest revision. If you do not agree to revised Terms, stop using RateProof.

16. Contact

Questions about these Terms, account deletion, or RateProof may be sent to contact@rateproofapp.com.